Jackson Lawrence, Software Engineer

I went to high school on Oracle's campus in Redwood Shores, at Design Tech. I took Oracle Education Foundation classes there and presented projects at Oracle OpenWorld twice as a student.

In college I came back as an intern. My first summer, in 2023, was with Oracle Health, working on AI. The second was with the team I'm on now, which works on emerging AI capabilities and Oracle's chatbots. I got a return offer from them and joined full time in June 2025.

We're a small R&D team, so I design my projects myself and I'm the one who gets them into production.

The largest is an agentic workflow builder. Several customers have adopted it, and it handles thousands of Gen AI chats a day. I also built an OCR and RAG pipeline that took in over 2 million documents in less than a month, so that models could answer from them. With multiple other teams I worked on handing a support chat from an AI agent to a human agent when it needs a person.

A lot of the technical skills I spent years building have changed with AI, and I've had to adjust. What has held up is the design thinking process I learned in high school. So much of AI work is iterative. You work out what the user needs, build a prototype, test it and change it, and that's how you work with these new tools too.

Since coming back I've also coached d.tech students in a game design class, through the same foundation that taught me.